Trusted Contact Person

We're here to help.

A Trusted Contact Person (TCP) is someone you choose, usually a friend or family member, who we may contact only in certain situations. Their role is to help us reach you or help explain important information.

A TCP cannot make decisions for you and cannot change, renew, or cancel your policy.

Why choose a Trusted Contact Person?

We may contact your TCP only if:

We cannot reach you during a claim
There is an emergency
There has been a bereavement
We have concerns, such as suspected fraud

In these cases, we only share the essential information needed to resolve the issue.

Choosing a TCP is optional and will not affect your cover.

What a Trusted Contact Person can do

A TCP can:

Help explain information
Help us reach you if we cannot make contact

A TCP cannot:

Cancel, renew, or change your policy
Make decisions for you
Act as your legal representative

They are a support person only.

Information we need

If you choose a TCP, we will record:

Name
Phone number
Email address

Both you and your TCP must sign a short consent form.
Their information is stored safely and will never be used for marketing

How to add a Trusted Contact Person

You and your chosen TCP complete and sign the consent form.
Send the form to us by Freepost:

FREEPOST FCV26
RedClick
5 Town Hall Place
Farnham Street
Cavan
H12 V9F5

You can change or remove your TCP at any time by calling 01 553 4040 or emailing info@redclick.ie.
Your TCP will not receive policy documents or updates.