How to Make a Claim
Want to report a motor claim?
There’s never a good time to have a motor accident or a breakdown, but it’s good to know that if the worst should happen, help is available.
Motor claim
Accidents happen, but we want to get you back on the road in no time.
Motor breakdown
Call to get help if your vehicle has broken down or won't start. Available for policies that include breakdown assistance.
Windscreen repair
Call if your car's windscreen has been damaged. Our comprehensive motor policies include windscreen repair as standard.
Or do you need to make a home claim?
So many unpleasant things can happen to your house - a pipe that needs to be repaired, a loose slate on your roof or even a flood. In those moments, it's good to have RedClick close to hand.
Home Claim
We want you and your family to feel safe at home every day.
Emergency Home Repair
Call us on our Emergency Home Repair free phone number for those house emergencies that simply can't wait.
We take care of everything, so you don't have to.
We genuinely care about you
That's why we assign a dedicated claims buddy that will stand by you throughout the process and work to solve it as soon as possible.
We won't keep you waiting
In an emergency, it's all about agile responses. That's why we answer 99% of claims-related calls in less than 40 seconds.
We'll quickly address your claim
We promise to deliver a speedy and fair resolution, with 97% of claims settled without hassle or confusion.
Reporting a Motor Claim
We're ready and waiting to spring into action to sort your claim no matter when or how an incident happens. Check in advance what's covered by downloading your policy booklet.
Then, when you're ready to talk to us, we'll walk you through the claims process, making it as pain-free as possible and staying with you until we settle your claim.
Feel free to call us, or, if you prefer, you can email our dedicated Motor Claims team.
Call us when your vehicle breaks down or refuses to start. We'll give you roadside assistance 24/7, 365 days a year, covering mechanical breakdown, flat battery or fire, among others. And don't stress about the repair, as RedClick offers a Guaranteed Repair Network that will get you back on the road as quickly and efficiently as possible.
You can also contact us if your vehicle needs windscreen repair or if you have had a problem while travelling abroad. RedClick provides the minimum cover you need by law to use your car in any EU country.
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Car Insurance Motorcycle Insurance Van Insurance Taxi Insurance
Home Insurance Claims
There's nothing more important to you and your family than your home. And to RedClick, there's nothing more important than making sure you get the home insurance you need.
With RedClick Home Insurance, you get the support required if you need to make a claim. This means that if your pipes have burst or a slate has come loose on your roof, we're here for you 24h, 365 days a year, giving you all the help and advice that you need.
We will cover the cost of up to 4 call outs, including the labour and materials necessary for the emergency repairs up to a maximum value of €260 (plus VAT for each emergency). And your No Claims Discount will not be affected. Contact us for Emergency Home Repair or, if you prefer, send an email to our dedicated Household claims team.
See more about Home Insurance.
More questions on Motor and Home Claims