How can we help you?

Know more about our planned change with Generali

1. What is changing?

Generali Seguros, the parent company of RedClick in Ireland, is planning to merge with another Generali group company, Generali España. This is an internal legal change within the Generali Group.

2. Will this affect my RedClick policy?

No. Your policy, its terms and conditions, and your cover remain exactly the same. There is no impact on your insurance with RedClick.

 

3. Do I need to do anything?

No action is required from you. This update is for your information only.

 

4. Will RedClick still be my insurer?

Yes. RedClick will continue to be your insurer and your point of contact for all policy matters.

 

5. Is RedClick still regulated in Ireland?

Yes. RedClick continues to be regulated by the Central Bank of Ireland for consumer protection rules.

 

6. Will my personal details be affected or transferred?

No. Your personal data will not be transferred as part of this merger.

7. Will this affect my RedClick Claim?

No. Your claim is unaffected by this internal legal change.

 

8. When will the merger happen?

The merger is expected to take effect on or around 1 October 2025, subject to approval by the Spanish Supervisory Authority.

 

9. What will the new legal name be?

After the merger, the full legal name of the insurer will be Generali España S.A. de Seguros y Reaseguros. However, you will continue to know us as RedClick.

10. Can I still contact RedClick the same way?

Yes. You can continue to reach us via:

11. Where can I find more information?

If you have further questions, feel free to contact our customer service team using any of the methods above.

 

12. Who is the controller of my data?

The data controller of your personal data remains the same but will be named Generali España, S.A. de Seguros y Reaseguros (which will be the newly merged Generali company).