Returning customer (accessed the Customer Portal before)

If you're a returning customer, you can now choose SMS as an alternative to the Authenticator App:

• Go to https://account.redclick.ie
• Enter your email and password
• Enter the verification code from your Authenticator App
• Choose Yes when asked if you'd like to use SMS
• Enter your mobile number and the code will be sent via SMS

New customer (never accessed the Customer Portal before)

• Visit https://account.redclick.ie
• Click “Sign up now”
• Enter your email, create a password, and input your policy number and effective date
• Accept the Terms and Conditions
• To activate your account, click the link in the email we sent you
• You can now verify your identity via SMS

Yes, you can choose to continue using it instead of SMS. If you prefer SMS, you can switch during login.

Make sure your password:

• Is at least 8 characters
• Includes 3 of the following: uppercase letters, lowercase letters, numbers or special characters
• Matches in both fields

Your Renewal Quote is attached to the email we sent you.

You can also contact us via:

• Webchat – www.redclick.ie
• Email – RedClickPersonalSales@redclick.ie
• Phone – 01 553 4040 

Click “Forgot your Password” on the login page and follow the instructions to reset it.

Double-check:

• Your email matches the one used during purchase
• Your policy number and effective date are correct
• You’ve entered the SMS code correctly

Multi Factor Authentication (MFA) was added to enhance security and protect your personal information.